You must have heard the term “customer churn” a dozen times by now, it actually means customers cancelling their contracts or in other terms ‘leaving’. However, this term is mostly used in customer analytics, implying algorithms that are designed to ‘spotting the exact customers who are about to leave soon’.
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Using Talent Analytics To Attract and Retain Great Employees
Predictive software and apps are transforming recruitment and retention
Talent analytics is used to identify and attract talent — the right people, not just anyone. Acquiring talent is one of the biggest differentiating factors for a business in our competitive and fast-paced world. It is a success necessity equal to the ability to engage and retain an organization’s top workforce performers.
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The Critical Factor: ‘People’
Since the early ‘90s, as HR communities we love to talk about generations, strategic HR, business partnerships, stay interviews, human capital management, seeing employees like customers and many other trends. I think a new era just starts.
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